What is a key responsibility of an adjuster in the Workers' Compensation process?

A key responsibility of an adjuster in the Workers' Compensation process is to assess and investigate the validity of claims. This role is critical because the adjuster needs to gather relevant information about the injury, the circumstances surrounding it, and the claimant's medical history. This investigation involves reviewing medical records, interviewing the injured worker, and sometimes consulting with employers or witnesses to establish the facts of the case.

By thoroughly assessing claims, the adjuster ensures that only legitimate claims are approved for compensation, thereby protecting the interests of both the insurance company and the employer. This process also helps in identifying any fraudulent claims or inaccuracies, which is vital for maintaining the integrity of the Workers' Compensation system.

Other responsibilities like ensuring compliance with tax regulations, determining employee salaries, or recruiting workers, do not fall within the typical scope of duties for a Workers' Compensation adjuster, as their focus is primarily on managing and evaluating claims.